This week, the government division CMA (Competition and Markets Authority) has published a directive intended to ensure that banks take advantage of technology in order to do the hard work for their customers. But what does it all mean for customers in the real world? Benedict Ireland, Head of UX at Splendid Unlimited has been…
Month: December 2016
Voice UIs and what they mean to your business
So Amazon launched Echo, and it’s really wowed the world… or not. Since then, we’ve seen the launch of Google Home, and Apple’s HomeKit. But, like the wearables market, the sales haven’t matched the hype. Well, at least this seems to be the prevailing opinion, but is it true? Well kind of. But that’s not…