We often hear complaints from designers and businesses of ‘they don’t understand the value of UX…’ When quizzed, the response is usually ‘it’ll provide a better user experience… and that’s got to make the product better and therefore worth more.’ That’s a fine hypothesis. But it’s not a business case. To the business, the product…

Today, Microsoft announced ‘Together’ mode in Teams. A lot of us have been using videoconferencing software to a vastly increased degree since lockdown, so it’s not surprising to see a product focus on opportunistic features in what appears to be a long-term market behaviour change. However, what’s interesting about this one is that it’s not…