It’s nearly Christmas! And I do enjoy Christmas. You know, seeing family, friends, the parties… except none of that’s really happening this year. Sadly.
it’s also predicted to be a tough year for the high street – not only are consumers feeling the pinch financially, but with COVID-19 we expect an abnormal acceleration in the shift to online shopping.
All of this means digital needs to work harder for ever – in fact we are at a Potential inflection point for the digital experience of brands, so what should we be doing?
Well, read on here for a piece I wrote in Brands Journal…
Following on from our excellent work in healthcare, I wrote a piece for The Carer magazine discussing the role digital can play in improving home health care.
Read the article here.
Well, Barclays have finally put the final nail in the coffin of PingIt.
A journalist from the Sunday Times Supplement, Raconteur asked me to opine on some perspectives of Open Banking, from a technology and customer experience perspective. Here’s a link to the piece:
Read the article here
Today I was a panellist for a round table hosted by Information Age, to talk about the role of Digital Transformation in Insurance.
Shared some really interesting discussions with a group of industry experts from some of the big players in the sector, and it’s exciting to say that Insurance really is a sector ripe for innovation!
Read the discussion here.