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Published: Brands Journal: How brands can do Christmas… digitally.

It’s nearly Christmas! And I do enjoy Christmas. You know, seeing family, friends, the parties… except none of that’s really happening this year. Sadly. it’s also predicted to be a tough year for the high street – not only are consumers feeling the pinch financially, but with COVID-19 we expect an abnormal acceleration in the…
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Published: The Carer: How experiences save lives

Following on from our excellent work in healthcare, I wrote a piece for The Carer magazine discussing the role digital can play in improving home health care. Read the article here.
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PingIt closes…
Well, Barclays have finally put the final nail in the coffin of PingIt.
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My Open Banking thoughts in The Sunday Times supplement, Raconteur

A journalist from the Sunday Times Supplement, Raconteur asked me to opine on some perspectives of Open Banking, from a technology and customer experience perspective. Here’s a link to the piece: Read the article here
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Event: Insurance: Information Age round table

Today I was a panellist for a round table hosted by Information Age, to talk about the role of Digital Transformation in Insurance. Shared some really interesting discussions with a group of industry experts from some of the big players in the sector, and it’s exciting to say that Insurance really is a sector ripe for…