{"id":548,"date":"2021-09-30T09:05:38","date_gmt":"2021-09-30T09:05:38","guid":{"rendered":"http:\/\/www.benedictireland.com\/?p=548"},"modified":"2021-09-30T09:06:39","modified_gmt":"2021-09-30T09:06:39","slug":"join-our-webinar-strategies-to-optimise-cx-through-human-understanding","status":"publish","type":"post","link":"https:\/\/www.benedictireland.com\/?p=548","title":{"rendered":"Join our webinar: Strategies to optimise CX through Human Understanding"},"content":{"rendered":"<p>#Neuroscience tells us that decision-making is a complex process. But by better understanding how humans make decisions, we can design more effective #customerexperiences and ultimately influence choice.<\/p>\n<p>Experts from our Human Understanding Lab, Chris Bland and me (Benedict Ireland), have simplified decision-making by looking at this complex process through four main pillars: Emotion, Motivation, Meaning (cultural context) and Action.<\/p>\n<p>Join our upcoming webinar on October 7th to take your CX strategies to the next level!<\/p>\n<p>Sign up here: <a href=\"https:\/\/hubs.li\/H0YpVjh0\" rel=\"noopener\" target=\"_blank\">https:\/\/hubs.li\/H0YpVjh0<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>#Neuroscience tells us that decision-making is a complex process. But by better understanding how humans make decisions, we can design more effective #customerexperiences and ultimately influence choice. Experts from our Human Understanding Lab, Chris Bland and me (Benedict Ireland), have simplified decision-making by looking at this complex process through four main pillars: Emotion, Motivation, Meaning [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":549,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[5,2],"tags":[],"class_list":["post-548","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-speaking-media","category-user-experience"],"jetpack_featured_media_url":"https:\/\/www.benedictireland.com\/wp-content\/uploads\/2021\/09\/CX_webinar.jpeg","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.benedictireland.com\/index.php?rest_route=\/wp\/v2\/posts\/548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benedictireland.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.benedictireland.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.benedictireland.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benedictireland.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=548"}],"version-history":[{"count":2,"href":"https:\/\/www.benedictireland.com\/index.php?rest_route=\/wp\/v2\/posts\/548\/revisions"}],"predecessor-version":[{"id":551,"href":"https:\/\/www.benedictireland.com\/index.php?rest_route=\/wp\/v2\/posts\/548\/revisions\/551"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.benedictireland.com\/index.php?rest_route=\/wp\/v2\/media\/549"}],"wp:attachment":[{"href":"https:\/\/www.benedictireland.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=548"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.benedictireland.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=548"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.benedictireland.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}