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Benedict Ireland

CXO (Chief Experience Officer) at Unlimited, Racer, Motorcyclist, Graffiti thief

Category: Published work

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  • Published work
    • Published work
    • Speaking/media events
    • UX

The increasing reach of Experience Design…

A few weeks back I had the pleasure of talking to Alexander Tuck, Editor in Chief for Technology Magazine on the subject of Total Experience...
By benedictireland
    • Published work
    • Speaking/media events
    • UX

Interview: A relaxed chat with Technology Magazine

How often do you try to explain your job? It's not as easy as you'd think... here's an interview I did with Alex Tuck at...
By benedictireland
    • Published work
    • UX

CX Trends 2021 (and of course we’re quoted… ahem)

Feefo, the reviews/customer connection platform, has published their take on customer experience trends for 2021. Some interesting views, well worth a read to help figure...
By benedictireland
    • Published work
    • Speaking/media events
    • UX

Published: Brands Journal: How brands can do Christmas… digitally.

It’s nearly Christmas! And I do enjoy Christmas. You know, seeing family, friends, the parties... except none of that’s really happening this year. Sadly. it’s...
By benedictireland
    • Published work
    • UX

Published: The Carer: How experiences save lives

Following on from our excellent work in healthcare, I wrote a piece for The Carer magazine discussing the role digital can play in improving home...
By benedictireland
    • Published work
    • Speaking/media events

My Open Banking thoughts in The Sunday Times supplement, Raconteur

A journalist from the Sunday Times Supplement, Raconteur asked me to opine on some perspectives of Open Banking, from a technology and customer experience perspective....
By benedictireland
    • Published work
    • Speaking/media events

Open Banking: Mail Online coverage

I was interviewed a few weeks ago by the Daily Mail as a follow up to our Open Banking conference at Splendid. Here's the output:...
By benedictireland
    • Published work

Motorcycle Racer Magazine columnist

I thougth I should add something about my work with Motorcycle Racer Magazine! For two years or so I was regular columnist for national magazine,...
By benedictireland
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