The increasing reach of Experience Design…
A few weeks back I had the pleasure of talking to Alexander Tuck, Editor in Chief for Technology Magazine on
Category: Published work
Interview: A relaxed chat with Technology Magazine
How often do you try to explain your job? It’s not as easy as you’d think… here’s an interview I
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CX Trends 2021 (and of course we’re quoted… ahem)
Feefo, the reviews/customer connection platform, has published their take on customer experience trends for 2021. Some interesting views, well worth
Continue readingCX Trends 2021 (and of course we’re quoted… ahem)
Published: Brands Journal: How brands can do Christmas… digitally.
It’s nearly Christmas! And I do enjoy Christmas. You know, seeing family, friends, the parties… except none of that’s really
Continue readingPublished: Brands Journal: How brands can do Christmas… digitally.
Published: The Carer: How experiences save lives
Following on from our excellent work in healthcare, I wrote a piece for The Carer magazine discussing the role digital
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My Open Banking thoughts in The Sunday Times supplement, Raconteur
A journalist from the Sunday Times Supplement, Raconteur asked me to opine on some perspectives of Open Banking, from a
Continue readingMy Open Banking thoughts in The Sunday Times supplement, Raconteur
Open Banking: Mail Online coverage
I was interviewed a few weeks ago by the Daily Mail as a follow up to our Open Banking conference
Motorcycle Racer Magazine columnist
I thougth I should add something about my work with Motorcycle Racer Magazine! For two years or so I was