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Benedict Ireland

CXO (Chief Experience Officer) at Unlimited, Racer, Motorcyclist, Graffiti thief

Category: Speaking/media events

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CX Conference: Panellist on Emotionally Charging Retail UX

I'll be a panellist on the excellent Chris Brand's session on 'Emotionally Charging Retail UX' at the 10th edition of the CX Retail Exchange in...
By benedictireland
    • Published work
    • Speaking/media events
    • UX

The increasing reach of Experience Design…

A few weeks back I had the pleasure of talking to Alexander Tuck, Editor in Chief for Technology Magazine on the subject of Total Experience...
By benedictireland
    • Published work
    • Speaking/media events
    • UX

Interview: A relaxed chat with Technology Magazine

How often do you try to explain your job? It's not as easy as you'd think... here's an interview I did with Alex Tuck at...
By benedictireland
    • Speaking/media events
    • UX

How do we balance DXPs and Human Understanding? Come and hear…

From understanding human behaviour to operating world-class digital experience platforms, bringing every CX discipline together into a seamless experience is a tough challenge for digital...
By benedictireland
    • Speaking/media events
    • UX

Join our webinar: Strategies to optimise CX through Human Understanding

#Neuroscience tells us that decision-making is a complex process. But by better understanding how humans make decisions, we can design more effective #customerexperiences and ultimately...
By benedictireland
    • Speaking/media events

Speaking at Customer Experience Strategy Forum 2021

Well, we are finally allowed out to really speak to people! And what a cracking event to start with. I'll be speaking with my colleague...
By benedictireland
    • Published work
    • Speaking/media events
    • UX

Published: Brands Journal: How brands can do Christmas… digitally.

It’s nearly Christmas! And I do enjoy Christmas. You know, seeing family, friends, the parties... except none of that’s really happening this year. Sadly. it’s...
By benedictireland
    • Published work
    • Speaking/media events

My Open Banking thoughts in The Sunday Times supplement, Raconteur

A journalist from the Sunday Times Supplement, Raconteur asked me to opine on some perspectives of Open Banking, from a technology and customer experience perspective....
By benedictireland
    • Speaking/media events

Event: Insurance: Information Age round table

Today I was a panellist for a round table hosted by Information Age, to talk about the role of Digital Transformation in Insurance. Shared some...
By benedictireland
    • Speaking/media events
    • UX

Join our webinar: Innovation in health care

Our next webinar is this coming Thursday and we're thrilled to be joined by Giovanna Forte, CEO FORTE MEDICAL LIMITED and Nick Chiarelli, Head of...
By benedictireland

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